Testimonials

We could not be happier with our experience with this agency. The service provided by Maria Jose, who was our trip coordinator, was outstanding from day one. She made sure to understand our goals and vision for the trip, and was patient enough to work through multiple itinerary versions until we finalized it together. The chose the correct hotels, routes, and activities based on what we spoke about, and the guides/personnel on the ground that they reserved for us were trustworthy, puntual, and very knowledgeable. Every day they checked in on us with a text, to make sure that everything was going accordingly, which is a sign of excellent service. I highly recommend working with Maria Jose/Tamer and the entire Responsible Ecuador Travel team - I will do so for my next trip as well. 5/5, thank you!

Experiência maravilhosa, equipe sempre muito simpática e prestativa. Muito pontuais também. Obrigada.

Galapagos by la pinta provides an amazing experience for everyone that we have the opportunity to share those wonderful memories in the Galápagos Islands. It all started with the sales person whose name is Monica who detailed everything about the trip with precision. The boat staff are exceptional trained and performed their duties with the outmost professionalism. One thing to say THANKS FOR THE WONDERFUL MEMORIES.

Notre voyage aux Galapagos était super bien organisé, les jours avec visites autant que le temps libre ! Les hôtels choisis par l'agence étaient très confortables et accueillants, et les guides sur place super accueillants ! Aucun problème ... donc toute la famille n'a eu qu'à en profiter!

Fue una reserva de última hora de un tour en barco por Galápagos y nos ayudaron en todo momento. Grandes profesionales y el tour fue maravilloso

Al haber contratado un plan con Responsible Travel me di cuenta de su organización y de como pueden recomenrdarte las mejores opciones para conocer el Ecuador. Definitivamente los volveré a contratar para un futuro.

Warm welcome by the team when we arrived in Ecuador! Well planned and thought out itinerary which gave us as first time visitors to the country a good feel for the culture, traditions and history. We loved the trip!

I booked a trip to Galapagos with Jose. We stayed 5 nights in finch bay hotel and booked daily activities around. Jose was extremely responsive 24/7. The activities were very well organized and a fit. Everything worked out. From arrival at the airport until departure. My rating is „only“ 4 stars since the price maybe indicates an even more personalized, maybe more exclusive trip - in comparison to destinations outside Galapagos.

Alvaro and his team were amazing in the planning process. He went back forth countless times with me and my family changing the itinerary until we were fully satisfied. He favored in every part of our needs throughout and made sure we were happy with the final plan. Once we started , I was worried we would be left hung to dry. But no. That’s where Jose took over and saw through day by day needs while we were here. We had a last minute change , and Jose quickly made that happen. I know we might have paid more through the travel team as opposed to if I had done it on my own, but the extra cost was a peace of mind knowing someone is here to help when needed

My thanks to Riwal for organising and overseeing a wonderful, stress-free trip. Riwal’s patience and prompt responses during the planning stages were greatly appreciated. The reassurance of knowing Riwal was always accessible via WhatsApp whilst we were travelling provided invaluable support throughout our journey. His communication was consistently excellent, keeping in touch with us daily to ensure we were well prepared for the day ahead. In addition to Riwal’s guidance, the local agents responsible for organising our daily tours and drivers were outstanding. They kept us informed in a timely manner and regularly followed up to check on how our days unfolded. These efforts contributed significantly to the smooth running of our trip. All the places we visited were well worth the experience and enriched by invaluable conversations with experienced and knowledgeable guides. Our guides made the trip special; we learnt heaps, their local knowledge was exceptional as was the manner they engaged with us. Overall, our accommodation and service couldn’t be faulted, especially in San Pedro, Santiago and Puerto Natales. The tour enabled us to successfully travel through jaw dropping landscapes, experience the fullness of Chile and engage with interesting people. It was a memorable and enjoyable experience.

Mónica was always for us available, all the staff of Galaxy Orion were really great and we had wonderful days in the boat and in Galapagos. Many thanks for all

This is the second time I used this agency. First time for 2 weeks trip in Chile and this time for a week trip in Colombia, Cartagena, Santa Marta& Tayrona. I definitely plan on continuing to use their services. The staff is amazing, great communication at all times and all the guides went above and beyond. Reliable, great agency with personalized tours based on your needs.